Thank you for shopping with Mirelume. We strive to ensure you are completely satisfied with your purchase. If for any reason you are not, please review our return and refund policy.

Interpretation and Definitions

• Company: NNBF Trade LTD, located at 155 East Beaver Creek Rd #6, Richmond Hill, ON L4B 2N1, Canada.

• Goods: Items available for sale on our Website.

• Orders: You’d like to ask you to purchase Goods from us.

• Service: The Website and all related services.

• Website: Mirelume, accessible at https://mirelume.com.

• You: The individual or company accessing or using the Service.

Your Order Cancellation Rights

Under Canadian consumer protection laws, you are entitled to cancel your order within 14 days of receiving the Goods, or when a third party (other than the carrier) appointed by you takes possession of the Goods, no reason is required for cancellation.

To exercise your right to cancel, please inform us by sending a clear statement of your decision to:

Email: nnbftradeltd@gmail.com

Refunds

Once we receive the returned Goods, we will process your refund no later than 14 days from the date we receive the returned items. Refunds will be made using the same payment method as the original transaction, and no fees will be charged for the refund.

Conditions for Returns

To be eligible for a return, the following conditions must be met:

1. The Goods must be returned within 14 days of receipt.

2. The Goods must be in their original condition, unused, and in their original packaging.

Non-returnable Goods

• Customized or personalized items.

• Goods that deteriorate quickly or are not suitable for return due to hygiene reasons (e.g., worn swimwear).

• Goods inseparably mixed with other items after delivery.

We reserve the right to refuse returns of any merchandise that does not meet these conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning Goods. Please send returns to the following address:

Office Address:
NNBF Trade LTD
155 East Beaver Creek Rd #6
Richmond Hill, ON L4B 2N1
CANADA

We recommend using a trackable and insured shipping service. We cannot be held responsible for lost or damaged returns. Refunds will not be issued without receipt of the returned Goods or proof of return delivery.

Gifts

• If the Goods were marked as a gift and shipped directly to you, a gift credit equivalent to the value of the return will be issued.

• If the Goods were not marked as a gift, or if the gift giver shipped the order to themselves, the refund will be processed to the gift giver.

Contact Us

If you have any questions regarding our return and refund policy, feel free to contact us:

• Operating Company: NNBF Trade LTD

• Brand Name: Mirelume

• Email: nnbftradeltd@gmail.com

• Address: 155 East Beaver Creek Rd #6, Richmond Hill, ON L4B 2N1

• Phone: 437-427-1616